Bogotá, Colombia · English-speaking care team · Consultations for U.S. patients

Legal

Terms of
Service

Last updated: September 2026. These terms govern your use of the Encore Bogotá website and our communications with you, including phone calls and SMS text messages.

The website

This website provides information about hair-restoration services offered by Encore Bogotá in Bogotá, Colombia. Content on this site is for general information only and is not medical advice. Individual results vary. A consultation with a qualified, board-certified surgeon is required before any treatment decision.

Consultations and services

Requesting a consultation through this website, by phone, or by text message does not create a doctor–patient relationship. All procedures are performed in Bogotá, Colombia, and are governed by Colombian law and the terms presented to you before treatment.

SMS text messages and phone calls

By providing your phone number through this website, a consultation request, or a scheduling flow, you expressly consent to receive phone calls and SMS text messages from Encore Bogotá at the number you provided. These messages relate to your inquiry and care — consultation scheduling, appointment reminders, travel coordination, and procedure follow-up.

Consent to receive texts or calls is not a condition of purchase. Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP to any message. After opting out you will receive one final confirmation message and no further texts unless you opt back in. For help, reply HELP or contact us at info@encorebogota.com or 949.229.5283.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties.

Accuracy of information

You agree to provide accurate contact and medical information when communicating with us, and to update us if your details change before a scheduled procedure.

Intellectual property

All text, imagery, before-and-after photographs, and branding on this site are the property of Encore Bogotá and may not be reproduced without written permission.

Third-party links

This site links to or embeds third-party services including Calendly (scheduling), the LeadConnector chat window (messaging, provided by HighLevel, Inc.), and Encore Longevity (encorelongevity.com). Their own terms and privacy policies apply to your use of those services. Information you submit through the chat window is also covered by our Privacy Policy.

Limitation of liability

To the fullest extent permitted by law, Encore Bogotá is not liable for damages arising from use of this website or reliance on its content. Nothing on this page limits any rights you have under applicable law.

Contact

Questions about these terms:
Encore Bogotá — 1309 Coffeen Ave STE 1200, Sheridan, WY 82801
949.229.5283
info@encorebogota.com